Current Job Openings

IT Field Support Specialist 1 

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Sound Engineering Solutions


Total Compensation range of $39,000 - $48,240 per year
Compensation package includes 100% company Funded BCBS Health, Dental and Vision Insurance Plan. 3 weeks PTO, 11 Government Holidays and more......


 Active & Current TS/SCI w/ Full Scope Poly Required

​Full Job Description

Job Title: IT Field Support Specialist  - PIPELINE

Locations: Columbia, MD

The Hardware Technician provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Conducts sites surveys; assesses and documents current site configuration and user requirements. Analyzes existing requirements and prepares specifications for hardware acquisitions. Develops hardware installation schedules. Prepares drawings documenting configuration changes at each site. Prepares site installation and test reports. Trains site personnel in proper use of hardware. Builds specialized interconnecting cables.

Responsibilities:

• Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment.  
• Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling.
• Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems.
• Follow standard operating procedures for the Connectivity Operations Team, including the use of ticketing systems and documentation.
• Support network upgrade projects or initiatives. 
• Support end-user connectivity needs.

Qualifications:

• Active & Current TS/SCI Full Scope Poly Clearance is REQUIRED
• ​Minimum education and experience level: High school/GED and two (2) to four (4) years of experience and Security + Certification. 
• Equivalent education and experience: Associate’s degree in a technical field and two (2) years of experience or a Bachelors’ degree in a technical field.
• ​Must have one of the following 8570 certifications: A+ CE, NET+ CE, SSCP.
• Must be able to drive company vehicle.
• Must be available to work an 8 hour shift between the hours of 6am-6pm, as determined by management.

Sound Engineering Solutions
443.328.6423
[email protected]
​1213 Liberty Road, Suite 273
​Eldersburg, MD 21784